What is the difference between the tiers?
Every Pro tier unlocks the exact same features. They differ only by how many sites the licence keeps updated: Personal is 1 site, Professional is 5 sites, and Agency is unlimited sites.
Does the licence lock any features?
No. The licence is for plugin updates and priority support, never a feature gate. Every Pro feature keeps working if a license lapses. Updates and support stop until you renew. Your community stays yours.
Annual vs lifetime - what changes?
Annual licenses include a year of updates and support and renew at 30% off. Lifetime licenses are a one-time payment and never expire. The features are identical.
Is the free version a trial?
No. BuddyNext Free is a complete community platform you can run forever at no cost. Pro adds monetization, scale, AI, and priority support on top.
Do I need Pro to launch a community?
No. Most communities launch and grow on Free. Move to Pro when you want to charge for membership, send campaigns, add AI, or run at larger scale.
Can I migrate an existing community to BuddyNext?
Yes, and it is best planned as a real project rather than a one-click switch. If you are already on WordPress (BuddyPress, BuddyBoss, PeepSo) your data lives in your own database and we have migration guides in the docs. Coming from a hosted platform like Circle, Skool, or Discord, you export your members and content, rebuild on a staging site, then cut over. Our per-platform switch guides walk through it honestly.
Is there a refund policy?
Yes - a 30-day money-back guarantee through Wbcom Designs, no risk in trying it.